Updated on October 18, 2024
Effective as of November 18, 2023

This Privacy Policy describes the policies of Sym Communications (located at 1335 King Street West, Sherbrooke) regarding the collection, use, and disclosure of your information that we collect when you use our website (symcom.ca). By accessing or using the Service (website), you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days from the date it is posted on the Service, and your continued access or use of the Service after that period will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically.

How We Use Your Information

• We will use the information we collect about you for the following purposes:
  – Marketing / Promotional
  – Advertising Targeting
  – Delivery Management
  – Website Protection
  – Client Account Management

If we wish to use your information for any other purpose, we will request your consent and will use your information only after receiving your consent, and only for the purposes for which you granted it, unless we are required to do otherwise by law.

• How We Share Your Information
  We will not transfer your personal information to any third party without your consent, except in the limited circumstances described below:
  – Advertising Services
  – Advertising Agencies
  – Data Analytics
•  We require such third parties to use the personal information we transfer to them only for the purposes for which it was transferred and not to retain it longer than necessary to fulfill that purpose.
  We may also disclose your personal information for the following reasons:
  (1) to comply with applicable laws, regulations, court orders, or other legal processes;
  (2) to enforce your agreements with us, including this Privacy Policy; or
  (3) to respond to claims that your use of the Service violates the rights of third parties.
  If the Service or our company is merged or acquired by another company, your information may be among the assets transferred to the new owner.
• Your Rights
  Under applicable law, you may have the right to access, correct, or delete your personal data, receive a copy of your personal data, restrict or object to the active processing of your data, request that we share (port) your personal data with another entity, withdraw any consent you have given us to process your data, file a complaint with a statutory authority, and exercise any other rights provided under applicable law.
  To exercise these rights, you may write to us at info@symcom.ca. We will respond to your request in accordance with applicable law.
  Please note that if you do not allow us to collect or process the required personal information, or if you withdraw your consent for the necessary purposes, you may not be able to access or use the services for which your information was required.
• Advertising Cookies
  We use cookies as part of our tracking technologies.
• What Are Cookies?
  This Cookie Policy explains what cookies are and how we use them, the types of cookies we use (i.e., the information we collect using cookies and how it is used), and how you can manage your cookie settings.
  Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us ensure the website functions properly, make it more secure, provide a better user experience, understand how the website performs, and analyze what works and what needs improvement.
• How We Use Cookies
  Like most online services, our website uses both first-party and third-party cookies for several purposes.
  First-party cookies are mostly necessary for the website to function properly and do not collect any personally identifiable data.
  The third-party cookies used on our website are primarily for understanding website performance, how you interact with the site, ensuring the security of our services, providing relevant advertisements, and overall offering you a better, improved user experience and helping speed up your future interactions with our website.
  If you wish to modify your cookie settings, you can click on the “Cookie Settings” button below or simply click the small blue icon at the bottom left of your screen to change your preferences.

Cookie Settings

• Types of Cookies We Use

• Security
  The security of your information is important to us, and we use reasonable security measures to prevent loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us; you do so at your own risk.
• Links to Third Parties and Use of Your Information
  Our Service may contain links to other websites not operated by us. This Privacy Policy does not address the privacy policy or other practices of third parties, including any third party operating a website or service accessible through a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
• Data Privacy Officer
  If you have any questions or concerns about the processing of your information, you may contact our Data Protection Officer at Symcom by emailing info@symcom.ca.